Terms & Conditions

The municipality of Mattinata introduced, according to Legislative Decree No 23 of 14 March 2011, with City Council resolution no. 42 of 31/08/2011, modified with  Council Resolution no. 25 of 29/03/2017 the City Tax.
This tax is due every calendar year from April 1st to September 30th.
The fee amount is € 3,00 per day per person up to a maximum of 14 consecutive nights. Starting from 15th night, the fee is reduced to € 1.50. Children under the age of ten are excluded.
Are also exempt from the payment the bus drivers and tour guides who provide assistance to groups organized by travel and tourism agencies. The exemption applies to every coach driver and a tour guide every 25 participants.

* The tourist tax is subject to change by the municiplity of Mattinata without notice.

Deposit upon confirmation

Must be paid by way of deposit to Vittoria S.r.l./Hotel Baia delle Zagare as by art. 1385 cc, a sum equal to 30% of the total amount set for booking; followed by a written confirmation of your reservation.
The balanceis due upon arrivalat the Hotel.

Cancellation policy:

  • Total deposit refund, for any cancellation within 30 days from the arrival date; Vittoria will retain € 60.00 as a penalty;

  • No deposit refund for any cancellation made within 30 days of the arrival

Bookings via OTA (Online Travel Agency):

In case of cancellation occurred within 3 days prior to arrival the guest shall pay a penalty fee equal to the first night; in the period August 7th  to 21st , cancellation is accepted free of charge within 7 days from the arrival date.

In case the guests did not arrive on the day booked as of the date of arrival and in case of early departures respect the notified date of departure Vittoria S.r.l./Hotel Baia delle Zagare will apply a penalty charge equal to the entire amount of the stay, or the 100% of the total room cost. This implies that no refund will be paid. Even in this case the penalty will be deducted from the amount deposited at the Vittoria S.r.l./Hotel Baia delle Zagare, although will still be due the payment of the remaining nights of stay.

Pets

  • The hotel can guest a restricted amount of pets. Please check this avaliability
  • Small pets allowed (max 15 Kg), max 1 per room with extra charge of € 19,00 per day. Dog bed and bowls included.
  • Not allowed at the beach, at the swimming pool and at the restaurant.
  • Pets allowed in the following tipology only: Classic (with balcony, not in garden), Comfort with veranda, Comfort with terrace and Superior.
  • The Management can not accept guests with animals if not previously authorized, withholding the deposit.
Hotel Baia delle Zagare - Litoranea Mattinata-Vieste S.P.53 - 71030 Mattinata (Fg) - Gargano - GPS: 41.747298, 16.144810
tel.: +39.0884.550155 - P. IVA: 00443610712 - Copyright © 2016
Codice per Fatturazione Elettronica W7YVJK9 - [email protected]
[email protected]

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